Your Financial Growwth Engine

Cancellation & Refund Policy

Cancellation
UPI Transactions cannot be cancelled after initiating the transaction. If the User has entered the wrong number/VPA ID, then the Firm is not a liable party in the transaction.
All UPI transactions are real-time and if there is any delay in the end of the transaction then the User can check with support team of BharatGroww at admin@BharatGroww.com after 30 mins cool period.


Debit/Credit Card
If the User has any issues related to transactions linked with Debit/Credit card, then the User must report the same to the Firm’s call center 91686-57380 or Via mail admin@BharatGroww.com
The Firm will respond and try to resolve the issue in the given escalation matrix as per the Firm’s internal processes and policies.
All refunds will be processed by following the validation of the transaction from case to case basis in the given legal framework.
Escalation matrix remains the same for the Refunds/Cancellation for all the transactions.
The Firm allows the Users to export the PDF from its account which the User can share with its customer as a statement/reminder for collections.
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We may amend the terms and conditions at any time by posting an updated version at BharatGroww website(s) and BharatGroww Business App(s). The updated version of the Terms of Service shall take effect immediately upon posting. It is Your responsibility to review these Terms of Use periodically for updates / changes or while using KB Coins. Your continued use of BharatGroww Coins following the posting of changes will mean that You accept and agree to the revisions including additional Terms or removal of portions of these Terms, modifications etc. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and avail the Services.